When in person visits are needed for prevention
Share
When in person visits are needed for prevention
Introduction
Telehealth, also called virtual care, lets Canadians connect with healthcare providers using technology. This approach helps people get medical advice, diagnosis, and treatment without leaving home. It is especially useful for those in remote areas or with busy schedules. Understanding when in person visits are needed for prevention is important to use telehealth safely and effectively.
Medically reviewed by SASI Medical Review Board.
Virtual care includes video calls, phone consultations, and secure messaging. These tools make healthcare more accessible and convenient. However, some health concerns require a physical exam or tests that cannot be done online. Knowing the right time to see a provider in person helps prevent serious health issues and ensures comprehensive care.
Why Telehealth Matters
- Improves access to healthcare across Canada
- Reduces travel time and costs for patients
- Supports timely medical advice and follow-up
- Helps manage chronic conditions remotely
By combining virtual care with in person visits when needed, Canadians can maintain better health. This balance ensures prevention and treatment are both effective and convenient, while also respecting the limitations of remote care.
What is telehealth in Canada?
Telehealth in Canada allows patients to access healthcare services remotely. It uses technology like phone calls, video chats, and secure messaging to connect patients with healthcare providers. This approach helps reduce the need for travel and wait times, making care more convenient and accessible, especially in rural and underserved communities.
Virtual visits can cover many healthcare needs, including consultations, follow-ups, and advice. However, when in person visits are needed for prevention, such as vaccinations or physical exams, patients must visit a healthcare facility to receive appropriate care.
How telehealth works
- Phone calls: Speak directly with a healthcare provider for advice or assessment.
- Video visits: See and talk to your provider in real time using a secure platform.
- Secure messaging: Send and receive messages, share documents, and ask questions safely online.
Each province and territory may have different telehealth services and rules. It is important to check local options to understand how telehealth fits into your healthcare system and what services are available in your area.
Overall, telehealth complements traditional care by offering flexible options while ensuring patients receive timely support. It plays a key role in managing health, especially when in person visits are needed for prevention and more thorough assessments.
When telehealth is appropriate (and when it is not)
Telehealth offers a convenient way to access healthcare for many common issues. It works well for minor illnesses, follow-up visits, medication reviews, and mental health support. Patients can discuss symptoms, receive advice, and get prescriptions without leaving home, which is particularly beneficial during times of public health concerns or mobility challenges.
Good candidates for telehealth
- Cold, flu, or mild infections
- Skin rashes or minor injuries
- Chronic condition check-ins
- Mental health counselling
- Medication management
When in person visits are needed for prevention
Some health concerns require a physical exam or tests that cannot be done remotely. In-person visits are essential for vaccinations, cancer screenings, and physical exams. These visits help prevent illness and catch problems early, ensuring timely intervention and better health outcomes.
Additionally, certain preventive services such as Pap tests, mammograms, and blood work require specialized equipment and trained personnel, making in-person visits necessary. Regular physical exams also allow healthcare providers to assess overall health, including vital signs and physical findings that cannot be evaluated virtually.
Red-flag situations requiring emergency or in-person care
- Chest pain or difficulty breathing
- Sudden weakness or numbness
- Severe abdominal pain
- High fever that does not improve
- Signs of stroke or severe allergic reaction
In these cases, seek emergency care immediately. Telehealth cannot replace urgent or hands-on medical assessment when symptoms are serious. Prompt in-person evaluation can be lifesaving.
How to access telehealth services
Canadians can access telehealth services through several common channels. These options provide convenient ways to connect with healthcare professionals without leaving home. It is important to check local availability and specific plan details before using any service to ensure you receive appropriate care.
Family doctors
Many family doctors offer virtual appointments by phone or video. Patients should contact their clinic to learn about telehealth options and booking procedures. See also: [finding a family doctor]
Provincial nurse lines
Each province typically provides a nurse advice line. These services offer free health advice and can guide patients on when in person visits are needed for prevention or treatment. They are a valuable resource for quick health assessments and recommendations.
Walk-in virtual clinics
Walk-in virtual clinics allow patients to see a healthcare provider without an appointment. These clinics often operate online and can be accessed from anywhere in the province, providing flexible access to care for minor health concerns.
Employer benefits and private platforms
- Some employers include telehealth services as part of their benefits package, offering employees convenient access to healthcare.
- Private telehealth platforms offer direct access to healthcare providers for a fee or subscription, often with extended hours and specialized services.
Before using any telehealth service, patients should verify coverage, costs, and how to access care based on their location and health plan. See also: [telehealth coverage in Canada]
What to expect from a telehealth appointment
Booking a telehealth appointment is simple. You usually start by selecting a date and time through an online portal or by phone. Once booked, you will receive instructions on how to join the virtual visit, including any necessary software or app downloads.
Consent and technology setup
Before the appointment begins, you will be asked to provide consent for the telehealth service. This ensures you understand how your information will be used and protected. You will also need a device with a camera and microphone, such as a smartphone, tablet, or computer, and a stable internet connection to support a smooth interaction.
During the appointment
The clinician will review your health concerns and may ask you to show certain areas on camera. They can provide advice, diagnose some conditions, and prescribe medications when appropriate. However, some assessments require physical exams or tests that cannot be done remotely, and the clinician will advise if an in-person visit is necessary.
Documentation, prescriptions, and follow-up
- Your visit will be documented in your medical record, just like an in-person visit.
- If needed, prescriptions can be sent electronically to your pharmacy for convenient pickup.
- The clinician will advise if a follow-up appointment is necessary, either by telehealth or in person, to ensure continuity of care.
When in person visits are needed for prevention, your clinician will guide you on the next steps to ensure your health is fully supported and monitored appropriately.
Benefits and limitations
Advantages of telehealth
Telehealth offers great convenience by allowing patients to connect with healthcare providers from home. This reduces the need for travel, saving time and costs. It also improves access to care for people living in remote or rural areas, where medical services may be limited or difficult to reach.
- Easy access to healthcare without leaving home
- Reduced travel time and expenses
- Improved care availability in remote locations
Challenges to consider
Despite its benefits, telehealth has some limitations. A key drawback is the inability to perform a physical exam, which can be essential for accurate diagnosis. Technology issues, such as poor internet connections or unfamiliarity with devices, may disrupt appointments. Privacy concerns also arise, as sensitive health information is shared online.
- No physical examination possible
- Potential technical difficulties
- Privacy and data security concerns
Understanding when in person visits are needed for prevention is important. Some health checks and screenings require direct contact with a healthcare provider to ensure thorough assessment. Balancing telehealth with traditional care helps maintain quality and safety in healthcare delivery. See also: [balancing telehealth and in-person care]
Privacy, security, and safety
Protecting your privacy and confidentiality is a top priority in telehealth. Health providers use secure platforms designed to keep your information safe. These platforms often include encryption and strict access controls to comply with Canadian privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA).
Common platforms used
Telehealth services may use video calls, secure messaging, or dedicated apps. Each platform follows privacy laws and guidelines to protect your data. Providers choose tools that meet Canadian healthcare standards and ensure secure communication.
How you can protect your information
You play an important role in keeping your information private. Here are some tips:
- Use a private, quiet space for your telehealth visits to avoid interruptions and maintain confidentiality.
- Ensure your internet connection is secure, avoiding public Wi-Fi networks that may be less safe.
- Keep your devices updated with the latest security patches and antivirus software.
- Do not share your login details or passwords with others to prevent unauthorized access.
- Log out of telehealth platforms after each session to protect your account.
When in person visits are needed for prevention, your healthcare provider will explain how privacy and safety are maintained during those appointments. This helps ensure your care remains confidential and secure at all times.
Tips to prepare for a telehealth visit
Preparing well can make your telehealth visit smooth and effective. Start by gathering important information to share with your clinician, which helps them provide accurate advice and care.
Before your appointment
- List your current symptoms clearly, noting when they began and how they have changed over time.
- Prepare a complete list of medications, including doses and frequency, to discuss any concerns or adjustments.
- Have recent test results or medical records handy to discuss if needed during your appointment.
Technical setup
Check your internet connection and ensure your device’s camera and microphone work properly. This helps avoid delays or disruptions during your visit and allows clear communication with your provider.
Environment
Find a quiet, private space where you can speak openly without interruptions. Good lighting helps your clinician see you clearly, which can be important for visual assessments.
Questions and concerns
Write down any questions or concerns you want to address. This ensures you cover everything important during your appointment and make the most of your time with the clinician.
Remember, when in person visits are needed for prevention, your clinician will guide you on the next steps. Being prepared helps you get the most from your telehealth experience and supports your overall health.
FAQs
When are in person visits needed for prevention?
In person visits are important for certain preventive care tasks. These include physical exams, vaccinations, and screenings that require direct contact or special equipment. Such visits allow healthcare providers to perform thorough assessments and administer necessary preventive treatments.
Can telehealth replace all preventive visits?
Telehealth is great for many consultations, but it cannot fully replace in person visits for some preventive measures. Your healthcare provider will advise when an in person visit is necessary to ensure comprehensive care and accurate diagnosis.
How do I know if I need to see a doctor in person?
If your symptoms require a physical exam or tests that cannot be done remotely, your provider will recommend an in person visit. Routine check-ups and certain screenings may also need to be done face-to-face to ensure thorough evaluation.
Are in person visits safe during the pandemic?
Healthcare facilities follow strict safety protocols to protect patients, including enhanced cleaning, physical distancing, and use of personal protective equipment. If you need an in person visit, rest assured that measures are in place to reduce risks and keep you safe.
What preventive services can telehealth provide?
- Health education and counselling
- Medication reviews
- Follow-up on chronic conditions
- Screening for mental health concerns
Summary
Telehealth offers a convenient way to access healthcare from home. It helps save time and reduces the need to travel. However, it is important to know when in person visits are needed for prevention and other health concerns. Some situations require a physical exam or tests that cannot be done remotely.
Use telehealth for routine advice, follow-ups, and minor issues. If symptoms worsen or new problems arise, seek in-person care promptly. Emergency situations always require immediate attention at a healthcare facility.
Key points to remember:
- Telehealth is ideal for non-urgent consultations and ongoing care.
- In-person visits are necessary for physical exams, screenings, and certain treatments.
- Do not delay emergency care; call 911 or go to the nearest emergency department if needed.
- Discuss with your healthcare provider which option suits your condition best.
By using telehealth appropriately and knowing When to seek in-person or emergency care, you can maintain your health effectively and safely.
References
- Health Canada – Telehealth Services
- Canadian Medical Association – Virtual Care
- University Health Network – Telemedicine
- Alberta Health Services – Telehealth
- Ontario Ministry of Health – Telemedicine
Disclaimer: This article is for informational purposes only and is not a substitute for professional medical advice.

